Offering Home Buyers and Builders Peace of Mind on Multiple Fronts

Posted by The Landsite on 6th November 2022 -

Our Spotlight On Series focuses this week on build warranty specialists LABC Warranty. 

LABC Warranty offers home buyers and builders peace of mind on multiple fronts.  First, developers benefit from the knowledge and expertise of having two surveyors on site, one from Local Authority Building Control and one from LABC Warranty. 

Combined, your site benefits from adhering to the standards laid out in the current Building Regulations, and the comprehensive LABC Warranty Technical Manual.

Second, your residents enjoy protection in their new homes. With polices that cover new homes to buy, private rent, and social or affordable housing, residents know they’re covered against defects and major damage to their new home.

This article outlines how that service benefits your residents, including a handy download explaining the claims process in the unlikely event a claim does have to be made.

Explaining the benefits

In a recent report from the New Homes Review, almost 9 out of 10 buyers of new homes understand the importance of a structural warranty. With your help, we want to ensure as many people as possible understand how they could benefit.

When you order a structural warranty from LABC Warranty, we provide you with the following materials – 

·       A summary of the cover (depending on your policy type).

• An Insurance Product Information Document that follows an industry-standard template to explain cover in an easy-to-follow way (you can see samples of our Social Housing versions here).
• A copy of the Consumer Code for Home Builders, of which LABC Warranty is one of the founding members.

You can even order “show home” brochures from us, which provide a pre-move-in introduction to structural warranty cover for customers, giving them additional reassurance about their new home. 

Or, if you’re promoting your partnership with LABC Warranty to prospective buyers, pick up some flags, stickers, and marketing materials for your site!

Finally, the homeowner section on our website provides a wealth of information for new-home customers, including a handbook packed with information on how to “run-in” a new home and a comprehensive explanation of the differences between snags and defects.

It also includes advice on making a claim, including an online portal where all claims actions can be managed in one place.

Making a claim

There are two main periods which make up a structural warranty’s total cover period – the defects insurance period and the structural insurance period.

During the defects insurance period (usually the first one or two years of the policy), contractors are responsible for remedying defects. 

During the structural insurance period (usually eight to eleven years), LABC Warranty will rectified the defect, or pays for it to be fixed.

The downloadable infographic below tells you more. Click the photo to download a PDF copy of the infographic.

It is important to ensure that your residents and customers have a copy of the policy cover so they can check what is included and what is excluded. They can refer to this document in the unfortunate event that they may believe they have a case for a claim.

They can make a claim online using our online claims and notification portal.

Learn more

You can find out more about our structural warranty policies and the associated services we provide by reading our Guide to Services brochure.

 

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